Use valid order transitions
Orders move through predefined states rather than arbitrary status edits.
- Placed and accepted
- Preparing and ready
- Delivered, rejected, or cancelled
Dinevanta keeps guest orders in a defined state machine so staff actions, kitchen progress, and guest tracking refer to the same order record.
Orders move through predefined states rather than arbitrary status edits.
Orders store snapshots of items, selected modifiers, pricing, and service context so historical records are not changed by later menu edits.
Protected actions verify the active staff session, required permission, hotel membership, and resource ownership.
Every operational step updates the same controlled order lifecycle.
The validated guest order is created.
Hotel staff accept or reject the incoming order.
Kitchen or service teams move it through preparation.
The order is delivered and the final state is recorded.
Let hotel guests scan a room QR code, browse the current room-service menu, customize an order, submit it, and follow its status without creating an account.
Connect hotel restaurant tables, digital menus, guest ordering, kitchen preparation, and service delivery in one QR-based workflow.
Give each hotel restaurant table a QR ordering entry point that carries table and venue context into the guest order workflow.
Give hotel teams a shared operational record instead of disconnected updates.